Privacy Policy Statement

Learn more about how Morivaxylon values your privacy and protects your personal data when using our city and local route guides in Malaysia.

Information We Collect

We collect your details to improve the content and support we offer through our website and travel guides.

• Personal information you share when making an inquiry or creating an account, such as name and email address.
• Technical data like your device type, browser version, and access times for optimization purposes.
• Usage data such as pages visited, search terms used, and time spent on guides to enhance your experience.
• Any feedback, reviews, or route suggestions you voluntarily submit to us for improvement.

How We Use Data

Your data is processed to provide and improve our travel guidance and to communicate with you safely and effectively.

• Respond to your questions, feedback, and support needs as efficiently as possible.
• Personalize route recommendations or tips based on your preferences and usage history.
• Update you about new guides, services, or important site announcements.
• Monitor security and fix issues to ensure a safe user experience.

Lawful Grounds for Use

We use your data only where permitted by Malaysian data protection laws and, as needed, international regulations.

Your consent, contractual necessity, and our legitimate interests form the basis for processing your data. Where required, additional consent is always sought explicitly.

Sharing Data

Your data is handled securely and is not sold to any third parties.

• We may share data with technical providers or contractors supporting our website, but only as necessary for site operations and improvement.
• Data may be disclosed if required by law or for legal compliance.
• Aggregate, anonymized data may be used for analytics and quality reporting without individual identification.

Data Security

We employ industry-standard safeguards to keep your information secure against unauthorized access and incidents. Our team regularly reviews technology and security practices to ensure high standards. While every effort is taken, online data exchange carries inherent risk. Please contact us if you have concerns regarding your data security or privacy.

Your Rights

You can review, update, or request deletion of your data at any time by contacting us.

• Request access to or correction of your personal details held by us.
• Ask for the erasure of your data when legally permitted.
• Withdraw consent or limit specific types of processing.
• Lodge a concern with relevant privacy authorities in Malaysia.

Cookies Policy

We use cookies to support navigation and gather analytics that help improve guides. You can adjust cookie preferences any time in your browser settings.

See cookie policy See cookie policy

Contact Us

Questions about your privacy can be addressed by reaching out using the contact form or channels below.

Policy Changes Notice

We update this policy as our guides or regulations evolve. Check periodically for the latest version.